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Terms and Conditions of Sale

 

ARTICLE 1: DEFINITIONS

The Customer: person or institution placing an order with “A La Pipe du Nord”.
The Merchant: the company “A La Pipe du Nord” which sells items for smokers.


ARTICLE 2 - PRICE

Prices are in euro excluding taxes and shipping costs.
The orders are payable in euro.
The Merchant reserves the right to modify  prices at any time, but the products will be billed based on prices in effect at the time of the order entry.


ARTICLE 3 - PRODUCT

The Customer will receive the exact product that is pictured on the website of the Merchant.

ARTICLE 4 – ORDER VALIDATION

The Customer declares to have read and accepted prior to placing the order these terms and conditions of sale. Validating the order implies acceptance of these terms and conditions of sales.
The order is saved automatically and is considered as a proof of the nature, content and date of the order. The order will be confirmed upon receipt of full payment of the orde including the cost of shipping if any.
The Merchant reserves the right to cancel any order from a Customer with whom there is a dispute over payment of a previous order, or based on an obvious error in price or other incorrect informations.
The informations provided by the Customer when ordering are binding the Customer: if there are any errors in the addresse of the Customer, the Merchant shall not be held responsible for delivery problems.


ARTICLE 5 – PRODUCTS  AVAILABILITY

In case of unavailability of the product after placing your order, the Merchant will notify the Customer within 8 days and the Customer will have the possibility to cancel his order or to request an exchange by contacting the Merchant at the following address : info@alapipedunord.com

ARTICLE 6 – PRODUCT DELIVERY

Your parcel will be shipped with by Colissimo (French Post).
The products are delivered to the shipping address indicated by the Customer during the ordering process.
In case of delayed shipment, an email will be sent to the Customer. In this case, as long as the product is not shipped, the Customer can always cancel the order.
The possible delays do not entitle the Customer to claim damages. The goods always travel at the risk of the Customer. The Customer has a period of 3 days after receipt of the product for a claim with the carrier in case of missings or damages.
For deliveries outside of metropolitan France, the Customer agrees to pay all custom and duty charges due,  as well as any other taxes payable under the laws of the receiving Country.


ARTICLE 7 - PAYMENT

Only credit cards, checks, bank transfers and credit cards registered by phone at our store are accepted. The price charged to the Customer is the price indicated on the order confirmation screen. The price is payable on the day of the order. Furthermore, the Merchant reserves the right to refuse any order from a Customer with whom there is a dispute.
Online payment is made via a secure interface (3-D secure) without going through the server of the Merchant. For safety reasons, no banking information are transmitted via the website of the Merchant.
The order validation by the Customer will be considered effective when the payment centers have given their consent. In case of refusal, the order will be automatically cancelled and the Customer  will be notified by email.
Payment by check must be sent to the following address:
A LA PIPE DU NORD
21 boulevard de Magenta
75010 PARIS

FRANCE

The Merchant reserves the right to verify the correspondence between the identity and the address of the person who set the order, the identity and the address of the person who placed the order and finally the identity and the address of the person who will be delivered.

ARTICLE 8 – RETURNS POLICY

The Customer has a period of 7 days to return the product from its receipt. The Customer must return the item (s) unworn (s) and unsmoked, with the original packaging, together with any accessories, at the following address:
A LA PIPE DU NORD
21 boulevard de Magenta
75010 PARIS

FRANCE

In case of exercising the right to return the product, the Merchant will reimburse the sums paid by the Customer, without charges, except for the costs listed below if applicable.
Reimbursement will be made only by check to the order specified by the Customer as follows:
- The product is returned by mere will of the Customer, the Merchant will reimburse the price of the product without the shipping costs of sending and return.
- The product is returned due to an error on the part of the Merchant or a manufacturing defect, the Merchant will reimburse the product with the shipping costs for sending and return.
Customer must contact the Merchant at the following address: info@alapipedunord.com


ARTICLE 9 - CUSTOMER SERVICE

For more informations or questions, our Customer Service is available at:
Phone : + 33 1 42 08 23 47
Address: SARL A LA PIPE DU NORD- 21 boulevard de Magenta - 75010 PARIS
Email: info@alapipedunord.com


ARTICLE 10 - DISPUTE

This contract is subject to French law.

The responsibility of the Merchant shall not, in any event, exceed the amount of the order and the Merchant cannot be blamed for simple errors or omissions that may occur despite all precautions taken in the presentation of the products.

The French courts of Paris (France) will have exclusive jurisdiction.


ARTICLE 11 - PERSONAL INFORMATIONS

Informations and data concerning the Customer are required to manage and control the trade relations of the Merchant. In accordance with the Data Protection Act of 6th of January, 1978, the Customer has a right of access and rectification of personal data. To do so the Customer ha s just to write to the Customer Service of the Merchant at the following address:
SARL LA PIPE DU NORD - 21 boulevard de Magenta - 75010 PARIS, FRANCE, stating his name, e-mail address and if possible customer references.


ARTICLE 12 - AMENDMENT OF THE TERMS AND CONDITIONS OF SALE

The Merchant reserves the right to adapt or modify at any time and without notice the terms and conditions of sale set out above. The new terms and conditions of sale will be available online as soon as they change and only applicable to sales made after the modification.